Category Archives: Computing

A workaround for a record.property getter bug in the Delphi XE2 compiler

We recently ran into a nasty little bug in the Delphi XE2 compiler, that arises with a complex set of conditions:

  1. A record with a string property that has a get function;
  2. A call to this getter that has a constant string appended to the result;
  3. This result passed directly to another arbitrary function.

When these conditions are met (see code below for examples), the compiler generates code that crashes.

Reproducing the bug

The following program is enough to reproduce the bug.

program ustrcatbug;

type
  TWrappedString = record
  private
    FValue: string;
    function GetValue: string;
  public
    property Value: string read GetValue;
  end;

{ TWrappedString }

function TWrappedString.GetValue: string;
begin
  Result := FValue;
end;

function GetWrappedString: TWrappedString;
begin
  Result.FValue := 'Something';
end;

begin
  writeln(GetWrappedString.Value + ' Else');
end.

Looking at the last line of code from that sample in the disassembler, we see the following code:

ustrcatbug.dpr.28: writeln(GetWrappedString.Value + ' Else');
0040712A 8D45EC           lea eax,[ebp-$14]
0040712D E816E9FFFF       call GetWrappedString
00407132 8D55EC           lea edx,[ebp-$14]
00407135 B8C0BB4000       mov eax,$0040bbc0
0040713A 8B0DE8594000     mov ecx,[$004059e8]
00407140 E883D8FFFF       call @CopyRecord
00407145 8D55E8           lea edx,[ebp-$18]
00407148 B8C0BB4000       mov eax,$0040bbc0
0040714D E8D6E8FFFF       call TWrappedString.GetValue
00407152 8D45E8           lea eax,[ebp-$18]
00407155 BAB4714000       mov edx,$004071b4
0040715A E899D6FFFF       call @UStrCat
0040715F 8B10             mov edx,[eax]
00407161 A12C884000       mov eax,[$0040882c]
00407166 E86DC6FFFF       call @Write0UString
0040716B E868C7FFFF       call @WriteLn
00407170 E867BCFFFF       call @_IOTest
ustrcatbug.dpr.29: end.
00407175 33C0             xor eax,eax

The problem arises with these two lines:

0040715A E899D6FFFF       call @UStrCat
0040715F 8B10             mov edx,[eax]

The problem is that eax is not preserved through function calls with Delphi’s default register calling convention. And, as _UStrCat is a procedure, we can make no assumptions about the return value (which is passed in eax):

procedure _UStrCat(var Dest: UnicodeString; const Source: UnicodeString);

The issue does not arise if we avoid using the property:

  writeln(GetWrappedString.GetValue + ' Else');

From this, the compiler generates:

ustrcatbug.dpr.28: writeln(GetWrappedString.GetValue + ' Else');
0040712A 8D45E8           lea eax,[ebp-$18]
0040712D E816E9FFFF       call GetWrappedString
00407132 8D55E8           lea edx,[ebp-$18]
00407135 B8C0BB4000       mov eax,$0040bbc0
0040713A 8B0DE8594000     mov ecx,[$004059e8]
00407140 E883D8FFFF       call @CopyRecord
00407145 B8C0BB4000       mov eax,$0040bbc0
0040714A 8D55EC           lea edx,[ebp-$14]
0040714D E8D6E8FFFF       call TWrappedString.GetValue
00407152 8D45EC           lea eax,[ebp-$14]
00407155 BAB4714000       mov edx,$004071b4
0040715A E899D6FFFF       call @UStrCat
0040715F 8B55EC           mov edx,[ebp-$14]
00407162 A12C884000       mov eax,[$0040882c]
00407167 E86CC6FFFF       call @Write0UString
0040716C E867C7FFFF       call @WriteLn
00407171 E866BCFFFF       call @_IOTest
ustrcatbug.dpr.29: end.
00407176 33C0             xor eax,eax

Where we now see that edx is reloaded from the stack, as it should be:

0040715A E899D6FFFF       call @UStrCat
0040715F 8B55EC           mov edx,[ebp-$14]

Workarounds

There are a number of possible workarounds:

  1. Upgrade to Delphi XE7 – this problem appears to be resolved, though I could not find a QC or RSP report relating to the bug when I searched. Moving to XE7 is not an option for us in the short term: too many code changes, too many unknowns.
  2. Don’t use properties in records. This means changing code to call functions instead: no big deal for the Get, but annoying for the Set half of the function pair.
  3. Patch around the problem by modifying UStrCat to return the address of the Dest parameter.

In the end, I wrote option (3) but we went with option (2) in our code base.

Because UStrCat is implemented in System.pas, it’s difficult to build your own version of the unit. One way to skin the option 3 UStrCat is to copy the implementation of UStrCat and its dependencies (a bunch of memory and string manipulation functions), and monkeypatch at runtime.

In the copied functions, we need to preserve eax through the function calls. This results in the addition of 4 lines of assembly to the UStrCat and UStrAsg functions, pushing the eax register onto the stack and popping it before exit. I haven’t reproduced the code here because the original is copyrighted to Embarcadero, but here are the changes required:

  1. In UStrCat, Add push eax just after the conditional jump to UStrAsg, and pop eax just before the ret instruction.
  2. In UStrAsg, wrap the call to FreeMem with a push eax and pop eax.

The patch function is also pretty straightforward:

procedure MonkeyPatch(OldProc, NewProc: PBYTE);
var
  pBase, p: PBYTE;
  oldProtect: Cardinal;
begin
  p := OldProc;
  pBase := p;

  // Allow writes to this small bit of the code section
  VirtualProtect(pBase, 5, PAGE_EXECUTE_WRITECOPY, oldProtect);

  // First write the long jmp instruction.
  p := pBase;
  p^ := $E9;  // long jmp opcode
  Inc(p);
  PDWord(p)^ := DWORD(NewProc) - DWORD(p) - 4;  // address to jump to, relative to EIP

  // Finally, protect that memory again now that we are finished with it
  VirtualProtect(pBase, 5, oldProtect, oldProtect);
end;

function GetUStrCatAddr: Pointer; assembler;
asm
  lea  eax,System.@UStrCat
end;

initialization
  MonkeyPatch(GetUStrCatAddr, @_UStrCatMonkey);
end.

This solution does give me the heebie jeebies, because we are patching the symptoms of the problem as we’ve seen them arise, without being able to either understand or address the root cause within the compiler. It’s not really possible to guarantee that there won’t be some other code path that causes this solution to come unstuck without really digging deep into the compiler’s code generation.

As noted, this problem appears to be resolved in Delphi XE5 or possibly earlier; however it is unclear if the root cause of the problem has been addressed, or we just got lucky. The issue has been reported as RSP-10255.

How to render combining marks consistently across platforms: a long story

I read today Richard Ishida’s notes on his experiences displaying combining characters in a consistent way across browsers, and recalled with fondness the pain we have experienced with this, both in browsers and in apps, over many years.

When we design a keyboard layout for Keyman, we will often want to show a diacritic mark or combining character from a complex script by itself on a key cap, or show the mark with a substituted placeholder symbol that is distinct from the script itself, to show how the combining character fits with the base letter.

A commonly used placeholder symbol is ◌ U+25CC DOTTED CIRCLE, but there are others that are preferred for some languages.

U+25CC

I show below three attempts at presenting the combining marks on our Open Source KeymanWeb platform keyboards, running in Chrome on Windows 8.1. The first shows a Lao keyboard, with each of the combining characters presented around a base  U+0E81 LAO LETTER KO on the keyboard. As you can see, this is not wonderful because the Ko Kai letter adds noise and makes it hard to pick out the combining characters.

Lao keyboard on keymanweb.com
Lao keyboard on keymanweb.com

The second keyboard is Thai. This relies on the system renderer and does not include a base character for the combining characters. In this case, that means that no base letter is shown and the marks show reasonably clearly. Unfortunately, this is not reliable across platforms, browsers or languages — it happens to work okay for Thai in Chrome on Windows 8.1.  On some other systems, the combining marks are shifted to the far left of the key cap, or even off the key entirely.

Thai keyboard on keymanweb.com
Thai keyboard on keymanweb.com

The third keyboard example is for Gujarati, and again relies on the system renderer and does not include a base character for the combining characters. Now this time you see that the Uniscribe renderer on Windows 8.1 automatically inserts a dotted circle glyph — this may or may not be the same as the U+25CC character. Again, this behaviour differs across platforms.

Gujarati keyboard on keymanweb.com
Gujarati keyboard on keymanweb.com

The Story Today

The story today is pretty unfortunate. Display of isolated combining marks is not implemented at all consistently across the plethora of rendering engines, operating systems, browsers and fonts. Some systems will automatically insert a placeholder glyph if no conforming base character is found prior to the combining character. Others don’t. What do I mean by a conforming base character? Well, that’s up to the implementation of the renderer. Some renderers will treat any base character that is not in the same script as the combining character as part of a separate run, and won’t attempt to combine. Others will combine with some outside-script characters but not others.

Things get even worse when working with multiple combining characters without a base character. Unless this has been specifically handled in the renderer, you will typically see poor layout or rendering of the characters that may not be representative of how they form above normal base characters.

The image below shows examples of the marks U+0EB5 LAO VOWEL SIGN II, U+0EB5 LAO VOWEL SIGN II + U+0EC8 LAO TONE MAI EK and U+0EB3 LAO VOWEL SIGN AM, rendered with and without U+25CC DOTTED CIRCLE, on various systems. A more comprehensive set of examples is included later in this blog.

Sample Lao combining character renders
Sample Lao combining characters rendered

You can see, in the image above, examples of:

  • Repeated dotted circles
  • Diacritics that don’t align over their base character correctly
  • Rendering errors leading to tofu
  • Diacritics that don’t stack
  • Marks that overlap incorrectly

None of the basic text-only solutions work consistently across all systems.

It’s like stuffing a live octopus into a box

Attempting to address the problem is not fun. Fixing the problem on one browser/renderer/OS/font system invariably creates a new problem on another system. It’s like stuffing a live octopus into a box: each time you manage to get one of those pesky tentacles into the box, two others have snuck out the other side.

A Solution

We worked hard to find a consistent cross-browser solution. We started with Lao, but we believe that the same principles can be applied to other scripts. The solution relies on web fonts, but falls back to an acceptable solution in the shrinking subset of systems where web fonts are not supported.

We started by creating a font that is designed for use specifically with the On Screen Keyboard — it would never be used for presentation or editing. While at first glance this meant we could easily solve the problem by placing all the required marks into the Private Use Area, doing so would mean that on systems where the font was not available, the keyboard would be unusable.

Our final solutionhack uses the OpenType GSUB feature to replace the  U+0E81 LAO LETTER KO with a placeholder mark when, and only when, it is used as a base character for a combining mark. The keyboard presentation code stores the Ko Kai letter as a base character for each combining character (or characters), and at render time the font substitutes its placeholder mark. When a key with this pair of characters is clicked, only the combining mark is displayed.

Lao keyboard with substituted base
Lao keyboard with substituted base

Doing this means we can use the Ko Kai letter by itself on the keyboard (on the D key) without a problem (for example on its own key), and in the case where the special font is not available, the user will see an acceptable fallback with the Ko Kai letter as the base character for combining characters.

It’s worth noting that many renderers require that the placeholder character be the same font and style as the combining characters. Today, this sadly precludes using a different colour for the placeholder character.

Examples

I have collected screenshots from a variety of browsers that illustrate some of the inconsistencies and frustrations, as well as the happily correct rendering. You can also visit the sample page to see how well the rendering works in your system.

The screenshots include three combinations:

  • A simple single U+0EB5 LAO VOWEL SIGN II
  • A pair of diacritic marks U+0EB5 LAO VOWEL SIGN II + U+0EC8 LAO TONE MAI EK
  • A third combining character U+0EB3 LAO VOWEL SIGN AM

The sample shows these three combinations with the default font for the system, a Lao OpenType font “Saysettha Web”, and the special font “SaysetthaX Web” which has our hack in it, along with three different base characters: a hard-coded U+25CC DOTTED CIRCLE, a U+00A0 NO-BREAK SPACE, and a U+0E81 LAO LETTER KO.

Initially, the dotted circle with the Saysettha Web font looks hopeful.  But in the end you will see that only one solution works on all browsers tested: the bottom right cell with the custom font and the Lao Letter Ko. The “hollow x” glyph that we use in this font is similar to the placeholder used in Lao language primers. However, any shape can of course be used here if you are creating your own font.

Windows 8.1 – Internet Explorer

Windows 8.1 - Internet Explorer 11

 

Internet Explorer 11 on Windows 8.1 does surprisingly badly here — worse than earlier versions of Windows.  Notice how the default Lao font (DokChampa) does not combine with dotted circle, nor does it combine the pair of diacritics correctly with no-break space.

Windows 8.1 – Chrome

Windows 8.1 - Chrome

 

While Chrome stacks the pair of diacritics correctly in all cases, the positioning for Dok Champa relative to the base character is incorrect for both dotted circle and no-break space. You can also see how the Saysettha Web and SaysetthaX Web fonts position their diacritics to the left of the cell in the case of the no-break space.

Windows 8.1 – Firefox

Windows 8.1 - Firefox

 

Firefox renderers similarly to Chrome. Note that it appears to be using Lao UI instead of DokChampa for the default font.

Windows 7 – Internet Explorer

Windows 7 - Internet Explorer 9

Windows 7 – Chrome

Windows 7 - Chrome

 

(Font smoothing was not enabled on the remote connection when I captured the screenshot)

Windows 7 – Firefox

Windows 7 - Firefox

(Font smoothing was not enabled on the remote connection when I captured the screenshot)

Windows XP – Firefox

Windows XP - Firefox

 

(Font smoothing was not enabled on the remote connection when I captured the screenshot)

Mac OS X – Safari

Mac OS X - Safari

 

Here we see the Saysettha Web solution with dotted circle, which worked consistently in Windows, fails in Mac OS X. Cross-platform support comes back to haunt us. Get back into that box, O tentacle!

Mac OS X – Chrome

Mac OS X - Chrome

Mac OS X – Firefox

Mac OS X - Firefox

It appears that Firefox is having trouble loading the Saysettha Web font, although the SaysetthaX Web font is loading, so this problem is probably resolvable.

iOS 8.1 – Safari

iOS 8.1 - Safari

 

This is at least consistent with the situation in Safari on Mac OS X 10.8!

 

Windows Phone 8.1 – Internet Explorer

Windows Phone 8.1 - Internet Explorer 11

 

This is similar, but not identical to Internet Explorer 9 on Windows 7. That would be too easy!

 

Android 4.3 – Android Browser

Android - Android Browser

 

Clearly, no Lao font was available on the system, so the web fonts were the only ones that worked.

Android 4.3 – Chrome

Android - Chrome

Clearly, no Lao font was available on the system, so the web fonts were the only ones that worked.

Android 4.3 – Firefox

Android - Firefox

Clearly, no Lao font was available on the system. It also appears that Firefox is having trouble loading the Saysettha Web font, although the SaysetthaX Web font is loading, so this problem is probably resolvable.

Conclusion

In summary, the only solution today for on screen keyboards (or character pickers) that works consistently across all browsers is to create a custom font with what can only be classed as a hack, and supply that font for use within those pickers / on screen keyboards.

I certainly agree with Richard that a more formalised solution based on U+00A0 no-break space or U+25CC dotted circle would be fantastic.

My Disordered Rebuttal to “AngularJs Performance in Large Applications”

After reading Abraham Polishchuk’s article AngularJS Performance in Large Applications, I wanted to dig a bit deeper on his suggestions before I took any of them on board. My basic concern was many of his suggestions seemed focused around technology-specific performance micro-optimisations. In today’s browser world, optimising around specific technologies (i.e. browsers and browser versions) is an expensive task with a limited life and usefulness: both improvements in the Javascript engines and differences in browser implementations mean that these fine-grained optimisations should really be limited to very specific performance critical situations.

Conversely, I don’t think we can expect Angular’s performance to improve in the same way as browser engines have. While Angular has undergone significant iterative performance improvements in the 1.x series, it is clear from the massive redesign of version 2.0 that most future application performance gains will only be won by rewriting significant chunks of your own code. Be aware!

Understanding computational complexity is crucial for web developers, even though with Angular it is all Javascript and browser and cloud and magic. You still need that software engineering education.

Onto the article.

1-2 Introduction, Tools of the Trade

No arguments here. Helpful.

3 Software Performance

Ok.

4.1 Loops

This advice, to move function calls out of loops, really depends on what the function you are calling is. Now, clearly, it’s sensible to move calls out of a loop if you can – that’s a normal O(n) to O(1) optimisation. And Objects.keys, as shown in the original article, is very heavy function, so that’d be a good one to avoid.

But don’t take this advice too far. The actual cost of the function call itself is minimal (http://jsperf.com/for-loop-perf-demo-basic/2). In general, inlining code to avoid a function call is not advisable: it results in less maintainable code for a minimal performance gain.

4.2 DOM access

While modifications to the DOM should be approached carefully, the reality is a web application is all about modifying the DOM, whether directly, or indirectly. It cannot be avoided! Applying inline styles (as opposed to using CSS selectors predefined in stylesheets?) vary significantly depending on both the styles being set and the browser. It’s certainly not a hard-and-fast rule, and not really a useful one. In the example, I compare background color (which should not force a reflow), and font-size (which would): (http://jsperf.com/inline-style-vs-class). The results vary dramatically across browsers.

4.3 Variable Scope and Garbage Collection

No arguments here. In fact I would go further and say that this is the single biggest performance concern, both in terms of CPU and resource usage, in Angular. In my limited experience, anyway. It’s very easy to leak closures without realising.

4.4 Arrays and Objects

Yes. Well, somewhat. As Gregory Jacobs commented, there is no significant difference between single-type and multi-type arrays. The differences come in what you are doing with the members of that array, and again browsers vary. http://jsperf.com/object-tostring-vs-number-tostring

I would again urge you to avoid implementation-specific optimisations. Designing an application to minimize the number of properties in an object just because today’s implementation of V8 has a special internal representation of small objects is not good advice. Design your objects according to your application’s requirements! This is a good example of a premature optimization antipattern.

Finally, as Wills Bithrey commented, Array.delete isn’t really slow.

5.1 Scopes and the Digest Cycle

This is a clear description of Angular scopes and the digest cycle. Good stuff. Abraham does a good job of unpacking the ‘magic’ of Angular.

6.1. Large Objects and Server Calls

Ok, so in my app I return full rows of data, and there are a few columns I don’t *currently* use in that data. I measured the performance impact on my application, and the cost of keeping those columns was insignificant: I was actually unable measure any difference. Again, this is a premature optimization antipattern. Your wins here will ultimately not be from excluding columns from your data but from making sure your data is normalized appropriately. This is about good design, rather than performance-constrained design.

Of course, there are plenty of other reasons to minimize your data across the wire. But remember that a custom serializer for each database object is another function to test, and another failure point. Measure the cost and the benefit.

6.2 Watching Functions

Yes. Never is a little too strong for me, but yeah, in general, avoid binding to functions.

6.3 Watching Objects

Yes, in general, deep watching of objects does introduce performance concerns. But I do not agree that this is a terrible idea. The alternative he gives (“relying on services and object references to propagate object changes between scopes”) gets pretty complicated and introduces maintenance and reliability concerns. I would approach this point as potential low hanging fruit for optimisation.

7.1 Long Lists

Yes.

7.2 Filters

As DJ commented, filters don’t work by hiding elements by CSS. Filters, as used in ng-repeat, return a transform of the array, which may be what Abraham meant?

7.3 Updating an ng-repeat

Pretty much. I would add that for custom syncing to work, you still need a unique key, just as you do for track by. If you are using Angular 1.3, there’s no benefit to the custom sync approach. Abraham has detailed the maintenance cost of custom syncing.

8. Rendering Problems

ng-if and ng-show are both useful tools. Choose your weapons wisely.

9.1 Bindings

Yes.

9.2 $digest() and $apply()

Yes, if you must. This is a great way to introduce inconsistencies in your application which can be very hard to debug!

9.3 $watch()

I really disagree with this advice. scope.$watch is a very practical way of separating concerns. I don’t think it’s indicative of bad architecture, quite the opposite in fact! While trying to find the discussions that Abraham refers to (but sadly doesn’t link to), it seemed that most of the alternatives given were in fact in themselves bad architecture. For example, Ben Lesh suggested (although he has since relaxed his opinion) using an ng-change on an input field instead of a watcher on the target variable. Why is that bad? From an architectural point of view, that means each place in your code that you change that variable, you have to remember to make that function call there as well. This is antithetical to the MVC pattern and seriously WET.

9.4 $on, $broadcast, and $emit

Apart from the advice to unbind $on(‘$destroy’) which I don’t think is correct, yes, being aware of the performance impact of events is important in an event-driven system. But that doesn’t mean don’t use them: events are a weapon to use wisely. Seeing a pattern here?

9.5 $destroy

Yes. Apart from the advice to “explicitly call your $on(‘$destroy’)” — I’m not sure what this means.

10.1 Isolate Scope and Transclusion

Only one quibble here: isolate scopes or transclusions can be faster than occupying the parent scope, because a tidy directive can use $apply to just update its own isolated scope, and avoid the digest of the entire scope tree. Choose your tools wisely.

10.2 The compile cycle

Basically, yes.

11 DOM Event Problems

Yes, addEventListener is more efficient, but so is not using Angular in the first place! This results in a significant code increase and again you the benefit of Angular in doing so. Going back to raw DOM is always a trade-off. In the majority of cases, the raw DOM event model is a whole lot of additional work for little gain.

12 Summary

In summary, I really think this post is about micro-optimisations that in many cases will not bring you the performance benefits you are looking for. Abraham’s summary suggests avoiding many of the most useful tools in Angular. If you have to roll your own framework code to avoid ng-repeat, or ng-click, you have already lost.

Have I got the wrong end of the stick?

How many TLDs is too many?

So I got my usual daily email from $registrar today, telling me that my world is going to change and I just have to, have to, buy a new domain name from them for the today’s brave new TLD. Today’s must-have TLD is .website, and yesterday’s was probably .ninja. I’m offended on behalf of Samurai, because I wasn’t offered a .samurai domain.

Today’s must-have TLD is .website.

I enclose below a snippet from the email. I think it speaks for itself:

generic

A morbid fascination caused me to click the link provided. I was given a list of 236 different TLDs, ranging in price from $8.98 for .uk (which, by the way, I can’t actually buy), all the way through to a princely $3059.99 for .healthcare.  I was surprised that .dental was so affordable, at a mere $59.99.

Here’s the list I was offered (click for the gory detail):

keyman-domains

I have a few keyman.* domains already, purchased over the years before we managed to acquire our blue label keyman.com.  It’d be nice to fill out the collection. So how much for the full set? Well, the full set of “New Domains” offered by one particular registrar, anyway. Today only, the full set will cost just $26,761.45. That’s doesn’t include most of those two letter country domains, .la and .io and .tv.

Today only, the full set will cost just $26,761.45.

My view is that every TLD issued now increases the value of keyman.com.  I can’t see any way that the average small company is going to be blowing $25K a year on maintaining a set of worthless domains, just to prevent squatters or even to maintain a registered trademark. Some very large companies might find it worthwhile to register, e.g. microsoft.tax. But me? Nup. I’m not renewing some of my unused lower value domains, and you’re welcome to them.

The gold rush is over people.

IE11, Windbg, JavaScript = joy

I was trying to debug a web application today, which is running in an Internet Explorer MSHTML window embedded in a thick client application. Weirdly, the app would fail, silently, without any script errors, on the sixth refresh — pressing F5 six times in a row would crash it each and every time.  Ctrl+F5 or F5, either would do it.

I was going slightly mad trying to trace this, with no obvious solutions. Finally I loaded the process up in Windbg, not expecting much, and found that three (handled) C++ exceptions were thrown for each of the first 6 loads (initial load, + 5 refreshes):

(958.17ac): C++ EH exception - code e06d7363 (first chance)
(958.17ac): C++ EH exception - code e06d7363 (first chance)
(958.17ac): C++ EH exception - code e06d7363 (first chance)

However, on the sixth refresh, this exception was happening four times:

(958.17ac): C++ EH exception - code e06d7363 (first chance)
(958.17ac): C++ EH exception - code e06d7363 (first chance)
(958.17ac): C++ EH exception - code e06d7363 (first chance)
(958.17ac): C++ EH exception - code e06d7363 (first chance)

This gave me something to look at! At the very least there was an observable difference between the refreshes within the debugger. A little more spelunking revealed that the very last exception thrown was the relevant one, and it returned the following trace (snipped):

(958.17ac): C++ EH exception - code e06d7363 (first chance)
ChildEBP RetAddr  
001875e8 75d3359c KERNELBASE!RaiseException+0x58
00187620 72ba1df2 msvcrt!_CxxThrowException+0x48
00187664 72d659cb jscript9!Js::JavascriptExceptionOperators::ThrowExceptionObjectInternal+0xb4
0018767c 72ba1cda jscript9!Js::JavascriptExceptionOperators::ThrowExceptionObject+0x15
001876a8 72bb5175 jscript9!Js::JavascriptExceptionOperators::Throw+0x6e
001876f4 6e9acd03 jscript9!CJavascriptOperations::ThrowException+0x9c
0018771c 6f3029f5 MSHTML!CFastDOM::ThrowDOMError+0x70
00187750 72b68e9d MSHTML!CFastDOM::CWebSocket::DefaultEntryPoint+0xe2
001877b8 72cff6a2 jscript9!Js::JavascriptExternalFunction::ExternalFunctionThunk+0x165
00187810 72bb849c jscript9!Js::JavascriptFunction::CallAsConstructor+0xc7
00187830 72bb8537 jscript9!Js::InterpreterStackFrame::NewScObject_Helper+0x39
0018784c 72bb858c jscript9!Js::InterpreterStackFrame::ProfiledNewScObject_Helper+0x53
0018786c 72bb855e jscript9!Js::InterpreterStackFrame::OP_NewScObject_Impl<Js::OpLayoutCallI_OneByte,1>+0x24
00187ba8 72b66548 jscript9!Js::InterpreterStackFrame::Process+0x3c44
00187dbc 132f1ae1 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
WARNING: Frame IP not in any known module. Following frames may be wrong.
00187dc8 72c372dd 0x132f1ae1
00187ed0 138be456 jscript9!Js::JavascriptFunction::EntryApply+0x265
00187f38 72b6669e 0x138be456
00188288 72b66548 jscript9!Js::InterpreterStackFrame::Process+0xbd7
001883bc 132f0681 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
001883c8 72b6669e 0x132f0681
00188718 72b66548 jscript9!Js::InterpreterStackFrame::Process+0xbd7
0018887c 132f1b41 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
00188888 72b6669e 0x132f1b41
00188bd8 72b66548 jscript9!Js::InterpreterStackFrame::Process+0xbd7
00188d1c 132f1c21 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
00188d28 72bb7642 0x132f1c21
00189080 72bd501f jscript9!Js::InterpreterStackFrame::Process+0x2175
001890b8 72bd507e jscript9!Js::InterpreterStackFrame::OP_TryCatch+0x49
001893f8 72b66548 jscript9!Js::InterpreterStackFrame::Process+0x4e84
00189594 132f0081 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
00189624 72d0134c 0x132f0081
00189650 72bf3de5 jscript9!Js::JavascriptOperators::GetProperty_Internal<0>+0x48
00189678 72b677a7 jscript9!Js::InterpreterStackFrame::OP_ProfiledLoopBodyStart<0,1>+0xa2
001899b8 72b66548 jscript9!Js::InterpreterStackFrame::Process+0x24f7
00189b34 132f0089 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
00189b40 72b6669e 0x132f0089
00189e98 72b66548 jscript9!Js::InterpreterStackFrame::Process+0xbd7
0018a004 132f0099 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018a010 72b6669e 0x132f0099
0018a368 72b66548 jscript9!Js::InterpreterStackFrame::Process+0xbd7
0018a4bc 132f1c69 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018a4c8 72b6669e 0x132f1c69
0018a818 72b66548 jscript9!Js::InterpreterStackFrame::Process+0xbd7
0018a95c 132f1c71 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018a968 72b6669e 0x132f1c71
0018acb8 72b66548 jscript9!Js::InterpreterStackFrame::Process+0xbd7
0018ade4 132f1fb1 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018adf0 72c372dd 0x132f1fb1
0018ae90 72b60685 jscript9!Js::JavascriptFunction::EntryApply+0x265
0018aee0 72bd4fcc jscript9!Js::JavascriptFunction::CallFunction<1>+0x88
0018b220 72bd501f jscript9!Js::InterpreterStackFrame::Process+0x442e
0018b258 72bd507e jscript9!Js::InterpreterStackFrame::OP_TryCatch+0x49
0018b598 72b66548 jscript9!Js::InterpreterStackFrame::Process+0x4e84
0018b71c 132f1ed9 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018b728 72b6669e 0x132f1ed9
0018ba78 72b66548 jscript9!Js::InterpreterStackFrame::Process+0xbd7
0018bbac 132f1ca1 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018bbb8 72bb7642 0x132f1ca1
0018bf00 72bd501f jscript9!Js::InterpreterStackFrame::Process+0x2175
0018bf38 72bd507e jscript9!Js::InterpreterStackFrame::OP_TryCatch+0x49
0018c278 72b66548 jscript9!Js::InterpreterStackFrame::Process+0x4e84
0018c3ac 132f1e21 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018c3b8 72bb7642 0x132f1e21
0018c700 72bd501f jscript9!Js::InterpreterStackFrame::Process+0x2175
0018c738 72bd507e jscript9!Js::InterpreterStackFrame::OP_TryCatch+0x49
0018ca78 72b66548 jscript9!Js::InterpreterStackFrame::Process+0x4e84
0018cbb4 132f1e21 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018cbc0 72b6669e 0x132f1e21
0018cf08 72b66548 jscript9!Js::InterpreterStackFrame::Process+0xbd7
0018d03c 132f1e51 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018d048 72b6669e 0x132f1e51
0018d398 72b66548 jscript9!Js::InterpreterStackFrame::Process+0xbd7
0018d4bc 132f0341 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018d4c8 72bb7642 0x132f0341
0018d810 72bd501f jscript9!Js::InterpreterStackFrame::Process+0x2175
0018d848 72bd507e jscript9!Js::InterpreterStackFrame::OP_TryCatch+0x49
0018db88 72b66548 jscript9!Js::InterpreterStackFrame::Process+0x4e84
0018dd44 132f1f99 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018dd50 72b60685 0x132f1f99
0018dd98 72bd4fcc jscript9!Js::JavascriptFunction::CallFunction<1>+0x88
0018e0d8 72bd501f jscript9!Js::InterpreterStackFrame::Process+0x442e
0018e110 72bd507e jscript9!Js::InterpreterStackFrame::OP_TryCatch+0x49
0018e450 72c5bfce jscript9!Js::InterpreterStackFrame::Process+0x4e84
0018e488 72c5bf0f jscript9!Js::InterpreterStackFrame::OP_TryFinally+0xb1
0018e7c8 72b66548 jscript9!Js::InterpreterStackFrame::Process+0x68eb
0018e8f4 132f0351 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018e900 72b6669e 0x132f0351
0018ec48 72b66548 jscript9!Js::InterpreterStackFrame::Process+0xbd7
0018ed94 132f1cf9 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018eda0 72b66ce9 0x132f1cf9
0018f0f8 72b66548 jscript9!Js::InterpreterStackFrame::Process+0x1cd7
0018f264 132f1d01 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018f270 72b66ce9 0x132f1d01
0018f5c8 72b66548 jscript9!Js::InterpreterStackFrame::Process+0x1cd7
0018f70c 132f1d49 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
0018f718 72b60685 0x132f1d49
0018f760 72b6100e jscript9!Js::JavascriptFunction::CallFunction<1>+0x88
0018f7cc 72b60f60 jscript9!Js::JavascriptFunction::CallRootFunction+0x93
0018f814 72b60ee7 jscript9!ScriptSite::CallRootFunction+0x42
0018f83c 72b6993c jscript9!ScriptSite::Execute+0x6c
0018f898 72b69878 jscript9!ScriptEngineBase::ExecuteInternal<0>+0xbb
0018f8b0 6eaab78f jscript9!ScriptEngineBase::Execute+0x1c
0018f964 6eaab67c MSHTML!CListenerDispatch::InvokeVar+0x102
0018f990 6eaab21e MSHTML!CListenerDispatch::Invoke+0x61
0018fa28 6eaab385 MSHTML!CEventMgr::_InvokeListeners+0x1a2
0018fb98 6e8a98bb MSHTML!CEventMgr::Dispatch+0x35a
0018fbc0 6e92d0c0 MSHTML!CEventMgr::DispatchEvent+0x8c
0018fd18 6e92da30 MSHTML!CXMLHttpRequest::Fire_onreadystatechange+0x8b
0018fd2c 6e9343ea MSHTML!CXMLHttpRequest::DeferredFire_onreadystatechange+0x52
0018fd5c 6e8a9472 MSHTML!CXMLHttpRequest::DeferredFire_progressEvent+0x10
0018fdac 773f62fa MSHTML!GlobalWndProc+0x1cd
0018fdd8 773f6d3a USER32!InternalCallWinProc+0x23
0018fe50 773f77c4 USER32!UserCallWinProcCheckWow+0x109
0018feb0 773f788a USER32!DispatchMessageWorker+0x3bc

So now I knew that somewhere deep in my Javascript code there was something happening that was bad. Okay… I guess that helps, maybe?

But then, after some more googling, I discovered the following blog post, published a mere 9 days ago: Finally… JavaScript source line info in a dump. Magic! (In fact, I’m just writing this blog post for my future self, so I remember where to find this info in the future.)

After following the specific incantations outlined within that post, I was able to get the exact line of Javascript that was causing my weird error. All of a sudden, things made sense.

0:000> k
ChildEBP RetAddr  
00186520 76bd22b4 KERNELBASE!RaiseException+0x48
00186558 5900775d msvcrt!_CxxThrowException+0x59
00186588 590076a3 jscript9!Js::JavascriptExceptionOperators::ThrowExceptionObjectInternal+0xb7
001865b8 5901503d jscript9!Js::JavascriptExceptionOperators::Throw+0x77
00186604 6365e79b jscript9!CJavascriptOperations::ThrowException+0x9c
0018662c 63e609aa mshtml!CFastDOM::ThrowDOMError+0x70
00186660 58f1f9a3 mshtml!CFastDOM::CWebSocket::DefaultEntryPoint+0xe2
001866c8 58f29994 jscript9!Js::JavascriptExternalFunction::ExternalFunctionThunk+0x165
00186724 58f2988c jscript9!Js::JavascriptFunction::CallAsConstructor+0xc7
00186744 58f29a4a jscript9!Js::InterpreterStackFrame::NewScObject_Helper+0x39
00186760 58f29a7a jscript9!Js::InterpreterStackFrame::ProfiledNewScObject_Helper+0x53
00186780 58f29aa9 jscript9!Js::InterpreterStackFrame::OP_NewScObject_Impl<Js::OpLayoutCallI_OneByte,1>+0x24
00186b58 58f26510 jscript9!Js::InterpreterStackFrame::Process+0x402b
00186d6c 14ea1ae1 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
WARNING: Frame IP not in any known module. Following frames may be wrong.
00186d78 58faa407 js!Anonymous function [http://marcdev2010:4131/app/main/main-controller.js @ 251,7]
00186e70 15511455 jscript9!Js::JavascriptFunction::EntryApply+0x267
00186ed8 58f268e6 js!d [http://marcdev2010:4131/lib/angular/angular.min.js @ 34,479]
001872c8 58f26510 jscript9!Js::InterpreterStackFrame::Process+0x899
001873f4 14ea0681 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
00187400 58f268e6 js!instantiate [http://marcdev2010:4131/lib/angular/angular.min.js @ 35,101]
001877e8 58f26510 jscript9!Js::InterpreterStackFrame::Process+0x899
00187944 14ea1b41 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
00187950 58f268e6 js!Anonymous function [http://marcdev2010:4131/lib/angular/angular.min.js @ 67,280]
00187d38 58f26510 jscript9!Js::InterpreterStackFrame::Process+0x899
00187e74 14ea1c21 jscript9!Js::InterpreterStackFrame::InterpreterThunk<1>+0x1e8
...

When I looked at the line in question, line 251 of main-controller.js, I found:

// TODO: We need to handle the web socket connection going down -- it really should be wrappered
//  try {
      $scope.watcher = new WebSocket("ws://"+location.host+"/");
//  } catch(e) {
//    $scope.watcher = null;
//  }
    
    $scope.$on('$destroy', function() {
      if($scope.watcher) {
        $scope.watcher.close();
        $scope.watcher = null;
      }
    });

It turns out that if I press F5, or call browser.navigate from the container app, the $destroy event was never called, and what’s worse, MSHTML wasn’t shutting down the web socket, either.  And by default, Internet Explorer has a maximum of six concurrent WebSocket connections. So six page loads and we’re done. The connection error is not triggering a script error in the MSHTML host, sadly, which is why it was so hard to track down.

Yeah, if I had already written the error handling for the WebSocket connection in the JavaScript code, this issue wouldn’t have been so hard to trace. But at least I’ve learned a useful new debugging technique!

Speculation and further investigation:

  • I’m still working on why the web socket is staying open between page loads when embedded.  It’s not straightforward, and while onbeforeunload is a workaround that, well, works, I hate workarounds when I don’t have a clear answer as to why they are needed.
  • It is possible that there is a circular reference leak or similar, but I did kinda think MS had sorted most of those with recent releases of IE.
  • This problem is only reproducible within the MSHTML embedded browser, and not within Internet Explorer itself. Changing $scope.watcher to window.watcher made no difference.
  • TWebBrowser (Delphi) and TEmbeddedWB (Delphi) both exhibited the same symptoms.
  • A far simpler document with a web socket call did not cause the problem.

Updated a few minutes later:

Yes, I have found the cause. It’s a classic Internet Explorer leak: a function within a closure that references the DOM. Simplified, it looks something like:

  window.addEventListener( "load", function(event) {
    var aa = document.getElementById('aa');
    var watcher = new WebSocket("ws://"+location.host+"/");
    watcher.onmessage = function() {
      aa.innerHTML = 'message received';
    }
    aa.innerHTML = 'WebSocket started';
  }, false);

This will persist the connection between  page loads, and quickly eat up your available WebSocket connections.  But it still only happens in the embedded web browser. Why that is, I am still exploring.

Updated 30 Nov 2015:

The reason this happens only in the embedded web browser is that by default, the embedded web browser runs in an emulation mode for IE7. Even with the X-UA-Compatible meta tag, you still need to add your executable to the FEATURE_BROWSER_EMULATION registry key.

Cursor Keys Have Not Improved

I’m a keyboard guy. And I think keyboards suck. In fact, I wrote about this before

I found two new ugly specimens for today’s little rant, and your perusal. Both these keyboards have a reasonably traditional layout, but both fail, for different reasons. These two keyboards were in our conference room.

Microsoft Wireless 800

What’s wrong with this?

  1. It has no gaps between the different parts of the keyboard. Muscle memory fail.
  2. It has a bizarre scooped out shape, not really visible in the photo, which seems to encourage pressing the wrong row of keys.
  3. It has no gaps. This is so bad that it bears repeating. Without gaps, you have to look for the key because you can’t feel for it. Every time.

I thought I was the only one who really hated this keyboard with a passion, but enough other people complained about it that we replaced it with a Dell keyboard. I don’t know what has happened to the Microsoft keyboard. It’s entirely possible someone burned it.

Dell Latest

So this one, at first glance, improves on the Microsoft keyboard by reintroducing that classic design feature: white space, or black space. Just space. Y’know, gaps between different parts of the keyboard. Space is not entirely at a premium on our conference room table. But:

  1. The keys are modern funky flat keys with an unsatisfying deadness to them.
  2. The wrong size! Little tiny navigation keys for big fingers.
  3. And the media keys are encroaching on the navigation key space.
  4. What is the Clear key for? And what have you done with Num Lock? And Scroll Lock? And Pause/Break?
  5. I have nothing against the moon, but why do we need a moon key on our keyboard?

These things cost us time and productivity. It may seem minor, but moving between keyboards has become a constant frustration. I wish we as an industry could do better.

Everything you (thought you) knew about Internet password security is wrong

Time and time again, we see calls from security experts for complex passwords.   Make sure your password includes lower case letters, upper case letters (how xenoglossophobic!), numerals, punctuation, star signs, and emoji.  It must be no less than 23 characters long and not use the same character twice.  Change your password every 60 days, every 30 days, every half hour.  Don’t use the same password again this year, or next year, or for the next 6 galactic years.  Never write your password down.  Especially not on a post-it on your monitor.  Or under your keyboard.
d00fus

The Golden Password Rules

And it’s all wrong.  There are just two rules you need to remember, as an Internet password user:

  1. Never use the same password in two places.  Like, if you have a Yahoo account and a Google account, don’t let them share the same password.  They’d be offended if they knew you did anyway.
  2. Make sure your password isn’t “guessable”, like your pet’s name, or your middle name.  Or anyone’s middle name.  Or “password”.  Or anything like that.  But “correct horse battery staple” is probably ok, or it was until xkcd published that cartoon.

It’s all wrong because all that complexity jazz is just part of an arms race in the brute force or dictionary attack password cracking game.

Say what? So a brute force attack is, in its simplest form, a computer — or hundreds of computers — trying everything single password combination they can think of, against your puny little password. And trust me when I say a computer can think of more passwords than you can. Have you ever played Scrabble against a computer?

Brute force attacks on Internet passwords are only effective on well designed sites when that site has already been compromised.  At which point who cares if they know your password to that site (because rule 1, remember): they also know everything else that site has recorded about you.  And anyway you can just change that password.  No problem (for you; the site owners have a big problem).

Now, if you are unlucky enough to be targeted, then complex passwords are not going to save you, because the attackers will find another way to get your data without needing to brute force your Google Apps password.  We’ve seen this demonstrated time and time again.  And if you are not being targeted, then you can only be a victim of random, drive-by style password attacks.  And if you followed rule 2, then random, drive-by style password attacks still won’t get you, because the site owner has followed basic security principles to prevent this.  And if the site owner has not followed basic security principles, then you are stuffed anyway, and password complexity still doesn’t matter.

In fact, complex passwords and cycling regimes actually hurt password security.  The first thing that happens is that users, forced to change passwords regularly, can no longer remember any passwords.  So they start to use easier to guess passwords.  And eventually, their passwords all end up being some variation of “password123!”.

The Bearers of Responsibility

The people who really have to do the hard yards are the security experts, software developers, and the site owners.  They are the keepers of the password databases and bear a heavy burden for the rest of us.  Some suggestions, by no means comprehensive, for this to-be-pitied crew:

  1. Thwart dictionary attacks on Internet-facing password entry.  That is, throttle connection attempts, delay for 15 seconds after 10 attempts, require 2nd level authentication after failed attempts, that kind of thing.  These solutions are well documented.
  2. Control access to your password database (duh).  Remember, in the good ol’ days of Unix, password were stored in /etc/passwd, which was world readable and so the enterprising young hacker could just copy the file and try and crack it in their own good time elsewhere.  So keep other people’s dirty paws off your (hashed) password database.
  3. Don’t ever display passwords in plain text.  No “here is your password” emails.  Not even for registration.  That has to be a one time token.  Your password database is hashed, right?  Not ROT13?
  4. Notify a user if someone tries to access their account multiple times.  Give them the power to fret and stress.
  5. If your site gets hacked, tell your users as soon as you possibly can, and reset your password database.  Mind you, they’ll just have to change their password for your site because they’ve been following rule 1 above, right?  Oh, and don’t be too ashamed to tell anyone.  It happens to all the best site owners and there’s nothing worse than covering it up.

The Flaw in My Rant

Still, my rant has a problem.  It’s to do with Rule 1:  A separate password for every site.  But just how many sites do I have accounts for?  Right now?  402 sites.

Yikes.

How do I manage that?  How can I remember passwords for 402 sites?  I can’t!  So I put them into a database, of course.  Managed by a password app such as KeePass or 1Password or Password Safe. Ironically, as soon as I use a password manager, I no longer have to make up passwords, and they actually end up being random strings of letters, numbers and symbols. Which keeps those old-fashioned password nazis happy too.

Personally, I keep a few high-value passwords out of the password database (think Internet Banking) and memorise them instead.

Of course, my password safe itself has just a single password to be cracked.  And because I (the naive end user) store this database on my computer, it’s probably easy enough to steal once I click on that dodgy link on that site…  At which point, our black hat password cracker can roll out their full armada of brute force password cracking flying robots to get into my password database.  So perhaps you still need that complex password to secure your password database?

What do you think?

Note: Roger Grimes stole my thunder.

Risks with third party scripts on Internet Banking sites

This morning, Firefox stalled while loading the login page for the ANZ Internet Banking website. Looking at the status bar, I could see that Firefox was attempting to connect to a website, australianewzealandb.tt.omtrdc.net. This raised immediate alarm bells, because I didn’t recognise the website address, and it certainly wasn’t an official anz.com sub-domain.

ANZ login delay - note the status message at the bottom of the window
ANZ login delay – note the status message at the bottom of the window

The connection eventually started, and the page finished loading — just one of those little glitches loading web pages that everyone encounters all the time, right? But before I entered my ID and password, I decided I wasn’t comfortable to continue without knowing what that website was, and what resources it was providing to the ANZ site.

And here’s where things got a little scary.

It turns out that australianewzealandb.tt.omtrdc.net is a user tracking web site run by marketing firm Omniture, now a part of Adobe.  The ANZ Internet Banking login page is requesting a Javascript script from the server, which currently returns the following tiny piece of code:

if (typeof(mboxFactories) !== 'undefined') {mboxFactories.get('default').get('SiteCatalyst: event', 0).setOffer(new mboxOfferDefault()).loaded();}

The Scare Factor

This script is run within the context of the Internet Banking login page. What can scripts that run within that context do? At worst, a script can be used to watch your login and password and send them (pretty silently) to a malicious host. This interaction may even be undetectable by the bank, and it would be up to you and your computer to be aware of this and block it — a big ask!

At worst, a script can be used to watch your login and password and send them to a malicious host.

The Relief

Now, this particular script is fortunately not malicious! In fact, as the mboxFactories variable actually is undefined on this page, this script does nothing at all. In other words, it’s useless and doesn’t even need to be there!  (It’s defintely possible that the request for the script is being used on the server side to log client statistics, given the comprehensive parameters that are passed in the HTTPS request for the script.)

What are the risks?

So what’s the big deal with running third party script on a website?

The core issue is that scripts from third party sites can be changed at any time, without the knowledge of the ANZ Internet Banking team. In fact, different scripts can be served for different clients — a smart hacker would serve the original script for IP addresses owned by ANZ Bank, and serve a malicious script only to specific targeted clients. There would be no reliable way for the ANZ Internet Banking security team to detect this.

Scripts from third party sites can be changed at any time, without the knowledge of the Internet Banking team.

Another way of looking at this: it’s standard practice in software development to include code developed by other organisations in applications or websites. This is normal, sensible, and in fact unavoidable. The key here is that any code must be vetted and validated by a security team before deployment. If the bank hosts this code on their own servers, this is a straightforward part of the deployment process. When the bank instead references a third party site, this crucial security step is impossible.

Banking websites are among the most targeted sites online, for obvious reasons. I would expect their security policies to be conservative and robust. My research today surprised me.

Trust

How could third party scripts go wrong?

First, australianewzealandb.tt.omtrdc.net is not controlled by ANZ Bank.  It’s controlled by a marketing organisation in another country.  We don’t know how much emphasis they place on security. We are required to trust a third party from another country in order to login to our Internet Banking.

This means we need to trust that none of their employees are malicious, that they have strong procedures in place for managing updates to the site, the servers and infastructure, and that their organisation’s aims are coincident with the tight security requirements of Internet Banking. They need to have the same commitment to security that you would expect your bank to have. That’s a big ask for a marketing firm.

Security

The ANZ Internet Banking website is of course encrypted, served via HTTPS, the industry standard method of serving encrypted web pages.

We can tell, just by looking at the address bar, that anz.com uses an Extended Validation certificate.

With a little simple detective work, we can also see that anz.com serves those pages using the TLS_RSA_WITH_AES_256_CBC_SHA encryption suite, using 256-bit keys.  This is a good strong level of encryption, today.

However, australianewzealandb.tt.omtrdc.net does not measure up. In fact, this site uses 128-bit RC4+SHA encryption and integrity and does not have an Extended Validation certificate. RC4 is not a good choice today, and neither is SHA. This suggests immediately that security is not their top concern, which should then be an immediate concern to us!

ANZ vs Omtrdc Security
ANZ vs Omtrdc Security

I should qualify this a little: Extended Validation certificates are not available for wildcard domains, which is the type of certificate that tt.omtrdc.net is using. This is for a good reason: “in order to ensure that EV SSL Certificates are not issued fraudulently or misused after issuance.” It’s worth thinking through that reason and seeing how it applies to this context.

Malicious Actors

So how could a nasty person steal your money?

In theory, if a nasty person managed to hack into the Adobe server, they could simply supply a script to the Internet Banking login page that captures your login details and sends them to a server, somewhere, anywhere, on the Internet. This means that we have to trust (there’s that word again) that the marketing firm will be proactive in updating and patching not only their Internet-facing servers, but their infrastructure behind those servers as well.

If a bad actor has compromised a certificate authority, as has happened several times recently, they can target these third party servers . Together with a DNS cache poisoning or Man-In-The-Middle (MITM) attack, even security-savvy users will be unlikely to notice fraudulent certificates on the script servers.

heartbleedSecurity flaws like Heartbleed are exacerbated by this setup. Not only do the bank security team have to patch their own servers, they also have to push the third party vendors to patch theirs as a priority.

Protect Yourself

As a user, run security software. That’s an important first step. Security software is regularly refreshed with blacklists of known malicious sites, and this will hopefully minimize any window of opportunity that an untargeted attack may have. I’m not going to recommend any particular brand, because I pretty much hate them all.

If you want to unleash your inner geek and be aware of how sites are using third party script servers, you can use Developer Tools included in your browser — press F12 in Internet Explorer, Chrome or Firefox, and look for the Network tab to see a list of all resources referenced by the site. You may need to press Ctrl+F5 to trigger a ‘hard’ refresh before the list is fully populated.

I’ve shown below the list of resources, filtered for Javascript, for the National Australia Bank Internet Banking site.  You can see two scripts are loaded from one site — again, a market research firm.

nab-resources

Simplistic Advice for Banks

Specifically to mitigate this risk, banks should consider the following:

  • Serve all scripts from your own domain and vet any third party scripts that you serve before deployment.
  • In particular, check third party scripts for back end communication, via AJAX or other channels.
  • Minimize the number of third party scripts anywhere that secure content must be presented.
  • Use the Content-Security-Policy HTTP header to prevent third party scripts on supported browsers (most browsers today support this).

There are of course other mitigations, such as Two Factor Authentication (2FA), which do reduce risk. However, even 2FA should not be considered a silver bullet: it is certainly possible to modify the login page to take over your current login in real time — all the user would see is a message that they’d mistyped their password, and as they login again, the malicious hacker is actively draining money from their account.

A final thought on 2FA: do you really want a hacker to have your banking password, even if they don’t have access to your phone? Why do we have these passwords in the first place?

Browser Developers

I believe that browser vendors could mitigate the situation somewhat by warning users if secure sites reference third party sites for resources, in particular where these secure sites have lower quality protection than the first party site. This protection is already in place where content is requested over HTTP from a HTTPS site, known as mixed content warnings.

There is no value in an Extended Validation certificate if any of the resources requested by the site are served from a site with lower quality encryption! Similarly, if a bank believes that 256-bit AES encryption is needed for their banking website, a browser could easily warn the user that resources are being served with lower quality 128-bit RC4 encryption.

Australian Banks

After this little investigation, I took a quick look at the big four Australian banking sites — ANZ, Commonwealth Bank, National Australia Bank, and Westpac.  Here’s what I found; this is a very high-level overview and contains only information provided by any web browser!

Bank Bank site security # 3rd party scripts Third party sites Third party security
ANZ Bank 256-bit AES (EV certificate) 1 australianewzealandb.tt.omtrdc.net 128-bit RC4
NAB 256-bit AES (EV certificate) 2 survey.112.2o7.net 256-bit AES
Westpac 128-bit AES (EV certificate) None!
Commonwealth Bank 128-bit AES (EV certificate) 9! ssl.google-analytics.com 128-bit AES
commonwealthbankofau.tt.omtrdc.net 128-bit RC4
google-analytics.com 128-bit AES
d1wscoizcbxzhp.cloudfront.net 128-bit AES
cba.demdex.net 128-bit AES

Do you see how the *.tt.omtrdc.net subdomains are used by two different banking sites? In fact, this domain is used by a large number of banking websites. That would make it an attractive target, wouldn’t you think?

I reached out to all 4 banks via Twitter (yeah, I know, I know, “reached out”, “Twitter”, I apologise already), and NAB was the first, and so far only, bank to respond:

Kudos are due to NAB and Westpac — NAB for responding so promptly, and Westpac, for not having the issue in the first place!

Updates (6:10am, 9 Sep 2014), with thanks, in no particular order:

Many thanks to Troy Hunt for suggesting I write this, then tweeting it — and for his continual and tireless work in websec!

Stefano Di Paola mentioned a previous Omniture vulnerability and referenced 3rd party script risks in his blog:

hillbrad⚡ mentioned a W3C project to make validation of sub-resource integrity possible:

Erlend Oftedal reminded me that this is not a new issue and mentioned his blog post from 2009:

Fifty-nine vulnerabilities, or do you feel safe using Windows XP?

In today’s Microsoft Security Bulletin release was a very long list of vulnerabilities fixed in Internet Explorer. A very long list. 59 separate vulnerabilities to be exact. I do believe that is a record.

But I’m not here to talk about the record — I am more interested in the steps Windows XP users will take to mitigate the flaws, because Microsoft are not patching any of these vulnerabilities for Windows XP! Some people I’ve talked to, from individuals up to enterprises, seem to have the idea that they’ll practice “Safe Computing” and be able to continue using Windows XP and avoid paying for an upgrade.

What do I mean by Safe Computing? Y’know, don’t open strange attachments, use an alternate web browser, view emails with images switched off, keep antivirus and malware protection software up to date, remove unused applications, disable unwanted features, firewalls, mail and web proxies, so on and so forth.

So let’s look at what the repercussions are of practicing Safe Computing in light of these disclosures.

The first mitigation you are going to take is, obviously, to stop using Internet Explorer. With this many holes, you are clearly not going to be able to use Internet Explorer at all. This means a loss of functionality, though: those Internet Explorer-optimised sites (I’m looking at you, just about every corporate intranet) often don’t even work with non-IE browsers. So if you have to use IE to view these ‘trusted’ sites, you must ensure you never click on an external link, or you will be exposed again. Doable, but certainly a hassle.

Okay, so you don’t use IE now. You use Firefox, or Chrome. But you’re still in trouble, because it turns out that the very next security bulletin announces that GDI+ and Uniscribe are both vulnerable as well, today. GDI+ is used to display images and render graphics in Windows, and Uniscribe is used by just about every application to draw text onto the screen, including all the major web browsers. The Uniscribe flaw relates to how it processes fonts. The GDI+ flaw relates to a specific metafile image format.

So, disable support for downloadable fonts in your browser, and disable those specific metafile image types in the Windows Registry. Yes, it can be done. Now you’ll be all good, right? You don’t need those fonts, or those rare image types, do you? You can still surf the web okay?

But you’ve lost functionality, which we might not value all that highly, but it’s still a trade-off you’ve had to make.

From today, every security flaw that is announced will force you to trade more functionality for security.

And this is my point. From today, and on into the future, every security flaw that is announced will force you to trade yet more functionality for security. Eventually, you will only be able to use Windows XP offline — it simply will not be possible to safely access Internet resources without your computer and your data being compromised. It’s going to get worse from here, folks. It is well and truly past time to upgrade.

Only 21? Do you feel safe yet?

iOS 8 beta 1 — first bug reports

Like every other iOS developer, I have already downloaded and installed XCode 6 and the first beta 8.0 of iOS onto one of my test iDevices. And, like every other IOS developer, I immediately went to go and test one of my apps on the new build. And, unfortunately, as can be expected with a beta, I found a bug. I have dutifully filed a bug report via Apple’s bugreport.apple.com!

Given that bug reports are private, I have opted to make information public here because I have had many, many of my product users ask me about it: the bug first arose with iOS 7.1 and I had hoped that it had been addressed in 8.0. Most of my users are not technical enough to be able to navigate the bugreport.apple.com interface, so their only recourse is to complain to us!

Bug #1: Custom font profiles fail to register and work correctly after device restart

We have developed a number of custom font profiles for various languages, following the documentation on creating font profiles for iOS 7+ at https://developer.apple.com/library/ios/featuredarticles/iPhoneConfigurationProfileRef/iPhoneConfigurationProfileRef.pdf. Each of these profiles exhibits the same problem: after the font profile is installed, the specific language text usually displays in all apps, including Notes, Mail and more. However, as soon as the device is restarted, the font fails to display in any apps. In some cases, residual display of the font continues after the restart, but any edit to the text causes the display to revert to .notdef glyphs or similar.

Amharic text -- square boxes
Amharic text before the font profile is installed — square boxes
Amharic-Text-Notes-Success
Amharic text after the font profile is installed: now readable.  But not for long.

Even before the device is restarted, font display is sometimes inconsistent. For example, if you shutdown mail and restart it, fonts will sometimes display correctly and sometimes incorrectly.

The samples given are using the language Amharic.  The font profile can be installed through my Keyman app, available at http://keyman.com/iphone.

A sample of text in Amharic is ጤና ይስጥልን (U+1324 U+1293 U+0020 U+12ED U+1235 U+1325 U+120D U+1295).  This text displays correctly when the font profile is first installed, in some situations, and always displayed correctly in iOS 7.0.   The issue first arose in iOS 7.1 and has continued into the iOS 8.0 beta.

References:

Bug #2: Touches on fixed elements in Safari are offset vertically

In Safari in iOS 8.0 beta 1, I have found that touching fixed elements often results in a touch which is 200-odd pixels north of the actual location I touch.  No doubt plenty of people will report this one!